Research and feedback are used to decide what to improve, not just to report numbers.
Feedback sources
- Page usefulness votes.
- Problem reports.
- Beta launch feedback.
- User research participant opt-ins.
- Search terms with no results.
- Analytics trends and popular content.
Staff insight panels
Logged-in staff should be able to see useful page-level insight where they are making content decisions, including feedback totals and common issues.