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Service update

Some tools are still being tested

Some tools may be unavailable or may not work as expected while we complete final testing.

This is a new service. Help us improve it and give your feedback.

Criminal Justice Hub Design System

Pattern: feedback and research

Collect page feedback and show staff insight without interrupting users.

Use feedback and research patterns to collect evidence about whether content is meeting user needs.

Example

Staff insightUseful: 82%12 problem reports this monthTop issue: visiting times unclear
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Rules

  • Separate anonymous feedback from research opt-in.
  • Ask for contact details only where needed.
  • Show staff insight only to staff with the right permissions.
  • Review feedback regularly and record what changed.