Use this decision guide before creating or editing content.
| User need | Use this page type | Example |
|---|---|---|
| Understand a process or what happens next | Guide | Being arrested |
| Read professional or technical guidance | Detailed guide | Disclosure obligations for investigators |
| Find a specific form, policy or report | Document collection | MG forms, prison policy frameworks |
| Find and compare structured places or organisations | Directory and profile | Prisons, courts, legal aid providers |
| Calculate, search or filter information | Tool | Release date estimator, prisons map |
| Enter a major section of the site | Landing page | Police, prisons, probation, courts |
| Announce something time-bound | News and update | New beta tool launched |
Questions to ask
- Is the user trying to complete a task, find a document, find a record or read an update?
- Does the content need structured fields rather than free text?
- Will this content be updated often?
- Does it need feedback, reports, downloads or related tools?
Do not create duplicates
Search the site before creating a new page. If a page already exists, improve the existing page unless there is a clear reason to create a separate item.