Swansea scrutiny visit 2020
Report for Swansea Prison
Summary
where it was possible. More positively, staff and prisoners ensured that wings were cleaned to a high standard and outside areas were also clean and tidy. The complaints system required improvement. Many replies were inadequate and poorly investigated and did not provide an acceptable resolution. Prisoners were positive. The kitchen was clean and well organised, serveries were clean and the food was better than we normally see. Inspectors also identified several priorities for improvement, including Primary and crisis mental health services lacked structured monitoring and oversight of their effectiveness and outcomes for prisoners. There was evidence of unmet need in secondary in-reach services. Key.