Norwich inspection report 2020
Report for Norwich Prison
Summary
The general environment around the prison was reasonable and most wings were mostly clean, but the quality of cellular accommodation was varied and basic maintenance was behind schedule. Access to basic amenities and facilities was similarly inconsistent, and food serveries and food trollies were dirty. Consultation arrangements and the management of complaints, although just. Peer-led information desk arrangements were, however, a helpful mitigation. The promotion of equality and diversity in the prison had deteriorated markedly since our last inspection and required immediate attention to ensure the needs of minority groups were understood and met. Healthcare was satisfactory, with some good practice in the provision of social care and palliative care, but with notably poor outcomes in dentistry.